INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will closely match the one shown in the picture. However, please note that slight variations in color, texture, or appearance may occur due to lighting, screen settings, and natural differences in handcrafted items. Rest assured, we strive to deliver products as accurately as possible to the images displayed.

Where can I view my sales receipt?

You can access your sales receipt by logging into your account and navigating to the "My Orders" section. You will also receive a digital receipt via email after completing your purchase. If you can't find your receipt, please reach out to our support team for help at support@jmvinnerwear.com.

How can I return an item?

To return an item, please follow these steps:

  1. Log in to your account and go to the "My Orders" section.
  2. Select the order containing the item you wish to return.
  3. Click on the "Return" option and follow the instructions provided.
  4. Pack the item securely in its original packaging, including all tags and accessories.

For detailed information on our return policy and conditions, please visit our Return & Refund Policy Policy page or contact our customer support team.

Will you restock items indicated as “out of stock?”

We regularly restock popular items, but availability can vary. If a product is marked as "out of stock," you can sign up for restock notifications on the product page to be informed when it becomes available again. For further updates, please check back frequently or contact our customer service team for more information.

Where can I ship my order?

We offer shipping to a wide range of locations, including destinations across PAN India. During checkout, you can enter your shipping address to check if we deliver to your area. Please note that shipping availability and rates may vary based on your location. For more details on shipping options, please visit our Shipping Policy page or contact our customer support team.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    JMV ENTERPRISES

    Registered Address:
    D-1/18, NEHRU VIHAR, KARAWAL NAGAR ROAD, 
    DELHI 110094

    Mobile: +91 9599913215

    Email: jmv.enterprises2024@gmail.com